Prof. Linchi Kwok: Big changes in 2023 for hospitality and tourism industry (Hospitality Net)

Expect 2023 to be the year of significant changes for the hospitality and tourism industry, says Linchi Kwok, professor of hospitality management. Food prices are unlikely to fall, pushing businesses to re-evaluate their procurement process and offerings. Workers’ demands for higher wages and better working conditions, as well as high-interest rates and inflation, have challenged businesses to update their operational structure for leaner operations.

This story was originally published by Hospitality Net on Jan. 26, 2023.