Cal Poly Pomona was featured for its “herculean effort” in calling thousands of prospective students who had started admissions applications but not finished them or who were admitted in an earlier cycle but deferred. That effort to assist students and answer any questions moved admissions from a 40 percent drop in first-time freshman applications to an 8 percent increase over last year.
This article was originally published by The New York Times on February 20, 2021.