This workshop is ideal for staff members or student assistants who spend a lot of time answering phones. Learn how to handle challenging callers and deliver exceptional service via telephone. https://www.cpp.edu/~odt/training/Telephone_training.htm
Our PolyCentric web server is undergoing a technical migration and upgrade. A new website design is scheduled to launch in early 2024.
This workshop is ideal for staff members or student assistants who spend a lot of time answering phones. Learn how to handle challenging callers and deliver exceptional service via telephone. https://www.cpp.edu/~odt/training/Telephone_training.htm