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| During July, I⁢ will be moving faculty, staff and student email accounts to Exchange, the university's new central email service. |
During July, Instructional & Information Technology is working behind the scenes to consolidate and upgrade all student, faculty and staff email accounts into a single electronic mail processing system. To ensure the least amount of impact, mailboxes are being moved between midnight and 6 a.m. While individual accounts are moved to the university's new Exchange cluster, that individual will not be able to access her or his mailbox.
For most users, the process will be seamless and will not require user or technical support assistance. Users who use the Outlook Exchange or Macintosh Entourage will automatically have their settings updated. Users who use Post Office Protocol (POP), Internet Message Access Protocol (IMAP) or Outlook Web Access (OWA) will not require any user change on either the Windows or Macintosh platforms.
If, however, users are away during the move, they may require a minor change on their email clients because Outlook can only automatically update itself if the user's previous mail server is online. To alleviate inconvenience and support calls, I&IT will maintain the previous server cluster for two weeks after the last mailbox has been moved. As part of the installation of Exchange, a new sign-on screen is being developed for OWA.
The IT Governance Committee approved I&IT's selection of Exchange in order to replace the aging Intranet WebMail application. The shift to Exchange as a single email solution will allow the shutdown of the old WebMail application. For more information on this subject, go to https://www.cpp.edu/~iit. The transfer should be complete by July 17.