Change in Service Hours and Business Practices

Throughout the spring, the campus community engaged in a broad-based exercise identifying ways to address anticipated shortfalls in the proposed 2004-05 general fund budget and the associated impacts. Based on this collective input, a plan was developed to address the loss of resources without dramatically affecting support for the university community.  

Although the final budget has not yet been signed by the Governor, every indication is that the proposed budget developed by the campus will be enacted, effective July 1. This calls for the need to implement identified reductions in select administrative services. Please take special note of the following changes.

  • University Cashier Services Business Hours — Effective July 12, regular walk-up business hours will change to the following: 

           Monday through Wednesday       8 a.m. to 4 p.m.

           Thursday                                   8 a.m. to 6 p.m.

           Friday *                                     8 a.m. to 4 p.m.

  • Discontinuance of Travel Advances — Reduced staffing in the Accounts Payable department has significantly impacted the turnaround time to process travel expense claims. To address this problem, the university will no longer issue travel advances. Instead, the department will focus its resources on regular claims processing, keeping turnaround times as rapid as possible. Travelers are advised to submit their expense claims as soon as possible after the conclusion of the trip and are encouraged to apply for the American Express Government Card for use while traveling on official university business. Travelers are also reminded that registration fees and airline tickets can be paid in advance of their trip by completing a purchase requisition and attaching the applicable registration form or travel agency invoice. These documents will be processed by University Financial Services Accounts Payable department for payment directly to the vendor. For more information, contact Shelly Montoya, Accounts Payable supervisor at (909) 869-2014. 
  • Human Resource Services — Effective July 12, the business hours for the Customer Service Center will be 9 a.m. to 4 p.m., Monday through Friday *.  This will enable HR to perform some essential functions during off-hours including paycheck distribution preparation and employment communication. For more information, contact Ann Overman-Scott, director of Human Resources at (909) 869-4987. 

* For summer 2004, Student Accounts & Cashier Services and Human Resource Services will be closed on Friday, July 23, Friday, Aug. 6, and Friday, Aug. 20.