Due to the recent rains and leaking in the Building 1-100 service area, the IT Service Desk will be temporarily relocating in-person support from Building 1, Room 100, to the Student Tech Desk located on the 2nd floor of the University Library, located…
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As announced at Fall Conference, Cal Poly Pomona is changing its domain (internet address) from cpp.edu to CPP.edu. It is part of a campus initiative to improve the branding of the university. How will this impact IT services? Throughout the…
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Cal Poly Pomona is now providing enhanced email services for students via Microsoft Outlook Live. Students using the campus Exchange server will need to set up their MS Outlook Live account and redirect their email to MS Outlook Live before…
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Cal Poly Pomona is now providing enhanced email services for students via Microsoft Outlook Live. Students using the campus Exchange server will need to set up their MS Outlook Live account and redirect their email to MS Outlook Live before…
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I&IT is moving student email to Microsoft Outlook Live. The shift affects some 6,500 students who are using the campus’ Exchange email service. Students who forward their email to other email services, such as Hotmail, Gmail or email provided by…
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I&IT’s annual customer survey assessment shows a 90 percent satisfaction rate for the Help Desk from survey respondents. The Help Desk responded to more than 30,000 service requests in last fiscal year. The new assessment also details the number and…
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